Manage the execution of enterprise-wide as well as topic-driven or function-specific employee surveys (e.g., engagement, pulse, lifecycle), including timeline coordination, vendor administration, and quality control.
Develop and own a multi-year employee listening strategy and roadmap, aligning the program with WEX and HR priorities.
Lead survey design, item validation, and sampling strategies aligned to surveys that support business and people priorities.
Prepare clear, accurate survey insights for HR partners and business leaders.
Maintain benchmarks, norms, and trend analyses across survey cycles.
Manage the administration and ongoing evaluation of assessment tools and interview resources used across hiring, development, and other talent programs.
Serve as the methodological authority / internal expert on psychometric standards, validation strategies, and legal standards to support rigorous decisions around people assessment.
Maintain documentation on assessment and interview practices to ensure consistency, fairness, and defensibility.
Partner with Talent Acquisition and HRBPs to ensure assessments and interview tools are implemented as designed and interpreted appropriately by recruiters and hiring managers.
Translate survey and assessment findings into compelling, data-driven narratives for the executive leadership team, HR leadership team, and HR business partners.
Act as an internal consultant to senior leaders and HR business partners, helping them interpret data and translate it into interventions to support key talent outcomes.
Contribute to recurring listening insights (e.g., engagement drivers, focus areas) used in action planning.
Support continuous improvement of listening programs by identifying opportunities to simplify, automate, or improve data quality.
Play a role, as needed, in evaluating AI decision support tools, ensuring that any implemented AI systems meet legal and compliance standards.

Requirements

3-5 years of experience in people analytics, organizational research, assessment, or a related field (beyond academic training) is strongly preferred.
Academic background (Master’s or PhD) in I/O Psychology or other Quantitative Psychology discipline is required.
Working knowledge of survey and assessment design fundamentals, as well as advanced statistical techniques (IRT, SEM, EFA/CFA, multilevel modeling) is required.
Strong ability to work with data in Excel/Google Sheets, and proficiency leveraging either Python or R for statistical analysis are required.
Basic AI literacy (familiarity with LLM tools, prompt engineering, output interpretation) and related skills (critical thinking, evaluative judgement, cognitive flexibility) is preferred.
Strong written communication and oral presentation skills are needed, especially the ability to translate technical findings to layman’s terms for stakeholders.
Strong professional maturity to manage relationships with senior stakeholders, maintain discretion and confidentiality when needed, and understand nuanced organizational dynamics to ensure findings and recommendations are contextually relevant.

Benefits

health, dental and vision insurances
retirement savings plan
paid time off
health savings account
flexible spending accounts
life insurance
disability insurance
tuition reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

people analyticsorganizational researchassessment designstatistical techniquesIRTSEMEFACFAmultilevel modelingdata analysis

Soft Skills

written communicationoral presentationcritical thinkingevaluative judgementcognitive flexibilityprofessional maturityrelationship managementdiscretionconfidentialityorganizational dynamics