Customer Service Representative II
Westinghouse Electric Company
contract
Posted on:
Location Type: Office
Location: Pasadena • Texas • United States
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Salary
💰 $20 - $24 per hour
Job Level
About the role
- Handle situations, which may require adaptation of response
- Assist customers with billing inquiries and educating them on energy usage.
- Record and process commitments on customer's accounts.
- Assist customers with online account and mobile app requests.
- Meet performance metrics and schedule adherence requirements daily.
- Helps provide direction and guidance to less experienced team members
- Perform other job-related responsibilities as assigned
Requirements
- High School Grad / GED
- Experience: 1+ years
Benefits
- Comprehensive Health and Income Protection Benefits
- 401(k) Savings Plan
- Paid Vacations for Qualifying Positions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
adaptabilitycustomer servicecommunicationteam leadershipperformance metricsguidanceproblem-solving
Certifications
High School GradGED