Westinghouse Electric Company

Senior Analyst, Pega

Westinghouse Electric Company

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $85,200 - $106,500 per year

Job Level

Senior

Tech Stack

Node.js

About the role

  • Provide technical and administrative support within the Pega production environment
  • Troubleshoot and resolve issues identified by end-users to allow continued execution of business processes
  • Work directly with end-users across the organization and the Pega development team
  • Fix and perform root cause investigation of issues affecting the Pega production environment
  • Develop utilities to mass update/backfill Pega data
  • Contribute to the growth/improvement of organizational Pega protocols
  • Support exposure of Pega data to interfacing systems for reporting
  • Produce Pega reports using report definition rule
  • Pega End-User communications associated with technical issues, system maintenance and releases
  • Pega End-User ID maintenance

Requirements

  • 3+ years of experience
  • Bachelor's Degree in computer science, information technology or other related field
  • Pega CSA/CSSA certification
  • Expertise in server monitoring, agents monitoring and node management
  • Experience handling Pega application production support incidents, including worklist/workbasket assignment errors
  • Experience supporting/working with integrated enterprise application(s) and Pega service and data integrations across multiple technologies
  • Hands-on experience with development and code fixes of Pega-based applications preferred