Associate Analyst, Cyber Threat Intelligence
Xibo Open Source Digital Signage
Firewalls
Senior Analyst, Pega
Westinghouse Electric Company
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $85,200 - $106,500 per year
Job Level
Senior
Tech Stack
Node.js
About the role
- Provide technical and administrative support within the Pega production environment
- Troubleshoot and resolve issues identified by end-users to allow continued execution of business processes
- Work directly with end-users across the organization and the Pega development team
- Fix and perform root cause investigation of issues affecting the Pega production environment
- Develop utilities to mass update/backfill Pega data
- Contribute to the growth/improvement of organizational Pega protocols
- Support exposure of Pega data to interfacing systems for reporting
- Produce Pega reports using report definition rule
- Pega End-User communications associated with technical issues, system maintenance and releases
- Pega End-User ID maintenance
Requirements
- 3+ years of experience
- Bachelor's Degree in computer science, information technology or other related field
- Pega CSA/CSSA certification
- Expertise in server monitoring, agents monitoring and node management
- Experience handling Pega application production support incidents, including worklist/workbasket assignment errors
- Experience supporting/working with integrated enterprise application(s) and Pega service and data integrations across multiple technologies
- Hands-on experience with development and code fixes of Pega-based applications preferred
