Salary
💰 $139,500 - $186,000 per year
About the role
- Lead cross-functional programs spanning Legal, IT, and Information Security domains
- Define scope, success metrics, and roadmaps while overseeing end-to-end execution
- Manage vendor relationships and influence system roadmaps to meet Legal organization needs
- Facilitate technical requirements and maintain well-defined roadmaps with senior stakeholders
- Serve as in-house expert on legal technologies (CLM, document automation, AI tools)
- Collaborate with IT infrastructure, development, and testing teams on releases and upgrades
- Provide L2/L3 support including onboarding, user provisioning, and workflow troubleshooting
- Lead live demos and training sessions for new technology adoption and develop user guides and internal documentation
- Continuously identify automation and innovation opportunities in legal operations and lead change management initiatives
- Track system usage, impact, and satisfaction metrics and drive technology adoption
Requirements
- 8+ years in legal business consulting, legal technology innovation, or legal managed services
- Strong technical program management with large-scale legal operations projects
- Executive stakeholder relationship management
- Deep knowledge of legal systems (contract management, e-discovery, compliance platforms)
- Legal industry process expertise (regulatory compliance, M&A, IP management, data privacy)
- IT systems administration and L2/L3 business support experience
- Information security acumen and organizational change management skills
- Vendor management and coordination experience
- Education: Bachelor's required; JD, MBA, or Master's preferred
- Relevant Certifications: CLOC/ILTA/ACC, CIPP/CIPM/CIPT, PMP, CISA/CISM/CISSP, Agile, Lean/Six Sigma
- paid vacation time
- paid sick leave
- medical/dental/vision insurance
- life, accident and disability insurance
- tax-advantaged flexible spending and health savings accounts
- employee assistance program
- other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
- tuition reimbursement
- transit
- the Applause Program
- employee stock purchase plan
- Western Digital Savings 401(k) Plan
- eligibility to be considered for bonuses under Western Digital’s Short Term Incentive Plan (STI Plan) or the Sales Incentive Plan (SIP)
- eligibility to participate in annual Long-Term Incentive (LTI) program (RSUs or cash equivalents) for eligible roles
- RSU awards available to eligible new hires
- overtime pay and shift differential pay where applicable
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical program managementvendor managementL2 supportL3 supportlegal technologiescontract managemente-discoverycompliance platformsautomationchange management
Soft skills
stakeholder relationship managementcollaborationcommunicationtrainingdocumentationinnovationleadershipproblem-solvinginfluencefacilitation
Certifications
CLOCILTAACCCIPPCIPMCIPTPMPCISACISMCISSP