AI Business Engineer
Western Alliance Bank
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona • Ohio • United States
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About the role
- Identify untapped opportunities for AI-driven transformation within line of business processes
- Champion ideas that enhance productivity and efficiency, bringing them forward to the Business Owner for prioritization and execution
- Continuously learn & understand banking processes to provide AI solutions that showcase business value
- Design and develop business driven workflow projects using Copilot‑based intelligent agents, low‑code/ no‑code automations, and AI‑assisted workflows using Microsoft Power Platform, Copilot Studio, and Microsoft 365 Chat
- Conduct research and gather data to support project planning and execution
- Prepare technical documentation, reports and presentations as well as support the testing and validation of unit code, in conjunction with error handling through pipelines
- Collaborate and coach business stakeholders about the use of AI in their daily operational areas while identifying inefficiencies and opportunities for AI-driven transformation
- Build Proof of Concepts (PoC) solutions primarily using Copilot Studio, M365 Copilot, Azure services and platforms with a focus on Generative AI
- Drive discovery sprints and AI ideation efforts
- Act as a translator between business needs and technical possibilities
- Stay abreast of broad AI efforts and initiatives by collaborating with our bank-wide AI department
Requirements
- 5+ years of related experience in IT App Support, IT Development, IT Networking, System Analysis or similar field
- Bachelor's degree in related field required
- Intermediate to advanced knowledge of general Financial Services or Banking Technology preferred
- Working knowledge of M365 Copilot, Copilot Studio, knowledge of cloud platforms and rapid prototyping tools
- Strong understanding of Agentic AI including LLMs, Agents, prompts and other related protocols
- Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously
- Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously
- Intermediate to advanced ability to see the big picture and align projects with organizational goals
- Capable of leading and motivating cross-functional teams
- Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level
- Proficient in governance patterns tied to intake, technical reviews and architectural compliance
- Advanced speaking and writing communication skills
- Understanding of automated code build solutions for CI/CD Pipelines
- Full stack development skills are a plus
Benefits
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- a wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI-driven transformationlow-code automationno-code automationMicrosoft Power PlatformCopilot StudioM365 CopilotAzure servicesGenerative AIpipeline developmentfull stack development
Soft Skills
leadershipproject managementcollaborationcommunicationconflict resolutionrisk mitigationcoachingbig picture thinkingmotivating teamstechnical translation