Westerkamp Group, LLC

Administrative Assistant

• Sorting incoming mail and distributing inner office
• Answering door
• Processing Virtual Credit Cards
• Ordering supplies and keeping up with inventory
• Assisting wherever is needed for the departments
• Other duties as needed

Billing Specialist

• Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500/837P claims
• Utilize various internal and online follow up tools provided by Westerkamp Group, LLC and our clients to resolve accounts
• Critically analyze account balances, Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), denial reason codes (CARC), and remittance advice remark codes (RARC) on CMS-1500 /837P claim forms to determine the root cause of denials
• Maintain workqueues and track trends that can be escalated to management
• Clearly notate accounts per Westerkamp Group or client specific standards
• Review paper correspondence and take necessary action to resolve insurance payer requests
• Analyze and submit cash posting payment and contractual adjustment errors
• Adhere to strict compliance guidelines related to HIPAA

Administrative Assistant

Billing Insurance Follow Up Analyst