Billing Insurance Follow Up Analyst

Westerkamp Group, LLC

Professional Billing Patient Account Representative providing follow-up and billing services for clients in hospital billing. Working remotely with payers to resolve billing issues and manage accounts.

Posted 7/5/2026full-timeRemote • Alabama, Kentucky, Louisiana, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500/837P claims
Utilize various internal and online follow up tools provided by Westerkamp Group, LLC and our clients to resolve accounts
Critically analyze account balances, Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), denial reason codes (CARC), and remittance advice remark codes (RARC) on CMS-1500 /837P claim forms to determine the root cause of denials
Maintain workqueues and track trends that can be escalated to management
Clearly notate accounts per Westerkamp Group or client specific standards
Review paper correspondence and take necessary action to resolve insurance payer requests
Analyze and submit cash posting payment and contractual adjustment errors
Adhere to strict compliance guidelines related to HIPAA

Requirements

What you’ll need

Self-motivated and ability to work well within a team and independently
Strong attention to detail
Excellent telephone and written communication skills
Ability to work with multiple patient accounting and billing systems
Willingness to learn new application systems and unique billing and collection requirements of our client
Proficiency in computer skills

Benefits

Comp & perks

Competitive salary and benefits compensation
Equal employment opportunities provided to all employees and applicants

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Claims ResolutionDenial Reason Code AnalysisCash PostingContractual Adjustment AnalysisWorkqueue Management

Soft Skills

Self-MotivatedTeam CollaborationCommunication Skills