West Pharmaceutical Services

HR Business Partner

West Pharmaceutical Services

full-time

Posted on:

Location Type: Office

Location: Jersey Shore • Pennsylvania • United States

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About the role

  • Provide HR business partner support across all assigned business clients within designated location.
  • Support the implementation of global human resource initiatives under the direction of the HR leadership team.
  • Provide the appropriate HR support in the acquisition, development and retention of talent, working in close collaboration with talent acquisition teams; including background checks, scheduling interviews, greeting candidates upon arrival, new-hire onboarding, etc.
  • Provide HR clarification around benefits, payroll, HR policies and practices to employees.
  • Enter employee information into the HRIS system for processing (i.e., new hires, terminations, promotions, leave of absences, etc.).
  • Support HR in performance management cycles within the West Talent Gateway system, including gathering data and sending emails to ensure compliance.
  • Site administrator back up for Learning Management System including scheduling online learning classes, tracking attendance and maintaining files.
  • Serve as HR liaison between the local and global HR functions depending on business issues.
  • Ensure that consistent practices are maintained between HR and the business.
  • Actively participate in HR forums to further progress the organization’s HR value proposition.
  • Consults with managers and supervisors regarding employee performance issues and assists with the disciplinary process by helping conduct employee termination discussions and mediating and assisting in solving employee performance and/or work issues.
  • Collaborating with managers and Corporate HR Compensation on job reclassifications and writing job descriptions.
  • Conducting workplace investigations, including cases related to discrimination and sexual harassment, and escalates to HR Manager and Plant Manager.
  • Workplace planning to include assisting with identifying personnel and training needs.
  • Uses data, statistics, evidence-based research, benchmarks, HR and business metrics to facilitate decision-making.
  • Participate in weekly plant GEMBA walks, be visible and accessible to all team members.
  • Other duties as assigned.

Requirements

  • Bachelor's Degree in relevant business or human resources discipline- required
  • Minimum 3 years Human Resources (HR) experience or equivalent in education- required
  • Experience with HR business systems (i.e. Ultimate, SuccessFactors, SAP HCM) and MS Office applications- preferred
  • Proficiency in MS office (Word, Excel, PowerPoint).
  • Team player actively contributing to positive team spirit.
  • Excellent verbal and written communication skills.
  • Works to the highest level of professional standards.
  • Self-Organization, time management and prioritization.
  • SHRM certification- Upon Hire preferred
  • 5% travel requirements: Up to 13 business days per year
  • Physical Requirements: Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Benefits
  • Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
  • Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
  • Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRISperformance managementworkplace investigationsjob reclassificationsdata analysisevidence-based researchHR metricsemployee onboardingbackground checksscheduling interviews
Soft Skills
communicationteam playerself-organizationtime managementprioritizationproblem-solvingcollaborationconflict mediationprofessional standardsemployee relations
Certifications
Bachelor's DegreeSHRM certification