West Pharmaceutical Services

Supervisor, Operations

West Pharmaceutical Services

full-time

Posted on:

Location Type: Office

Location: Jersey ShorePennsylvaniaUnited States

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About the role

  • Supervise production processes & personnel to produce pharmaceutical stoppers on assigned shifts
  • Responsible & accountable for adherence to procedures, proper production, quality, maintenance, safety & schedules on assigned shifts
  • Promote effective team member/Company relations to help improve customer service & Company profits
  • Oversee the day-to-day production activities of plant pharmaceutical products at the most economical cost consistent with prescribed quality standards in a timely manner
  • Responsible for the cost performance of the assigned unit
  • Create short-interval look-ahead production schedules
  • Assure Standard Operating Instructions and Good Manufacturing Practices are adhered to
  • Participate in the resolution of employee complaints and personnel or performance issues
  • Routinely evaluate and review employee performance
  • Manage available resources to ensure on time production and delivery of customer orders
  • Verify production data is accurately recorded
  • Maintain and verify accuracy of the hours each employee has worked
  • Ensure the smooth startup of new processes and on-going production in all area departments
  • Maximize capital resources and assist in maintaining equipment and facilities in proper working condition
  • Constantly evaluate existing processes and establish teams to continuously improve these processes

Requirements

  • Bachelor's in technical or business-related field preferred
  • Minimum 5 Years of experience in a manufacturing environment
  • Prior supervisory experience
  • Must have effective problem solving and interpersonal skills
  • Moderate knowledge of computer programs and SPC applications
  • Continual certification in First Aid/CPR will be required upon hire if not previously attained
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times
Benefits
  • Health Services\First Aid Certification Upon Hire preferred or Health Services\CPR - Cardiac Pulmonary Resuscitation Upon Hire preferred
  • Self-motivated and solution-oriented personality
  • Excellent written and verbal skills
  • Good communication, project management, and interpersonal skills
  • Good organizational skills
  • Effective problem-solving skills
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
production processesquality assuranceGood Manufacturing PracticesStandard Operating InstructionsLean SigmaSPC applicationscost performanceproduction schedulingresource managementprocess improvement
Soft Skills
supervisory experienceproblem solvinginterpersonal skillsteam relationsemployee performance evaluationcustomer servicecommunicationaccountabilityconflict resolutionorganizational skills
Certifications
Bachelor's degreeFirst Aid certificationCPR certification