West Pharmaceutical Services

Manager, Commercial Excellence

West Pharmaceutical Services

full-time

Posted on:

Location Type: Office

Location: 🇰🇷 South Korea

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Active member of the AP Commercial Excellence Team and Korea Commercial Leadership team
  • Provide tools, resources and training required for the sales team to generate more opportunities and close more deals.
  • Drive data integrity and accuracy in sales tools implemented (e.g. CRM, CPQ), pipeline analytics, and reporting requirements.
  • Analyzes data; create and develop pipelines and reports that will deliver insights to the organization.
  • Support in managing Sales incentive compensation programs, special incentives, policies, and administration of the same.
  • Responsible for the implementation of Key Accounts Management program, Customer Segmentation and Service levels for various functions for Korea
  • Generate and disseminate market-led information including industry analysis, market trends, customer and pipeline information by market segment/product lines and competitive intelligence.
  • Work closely with Korea Marketing team to provide insights and be a thought partner to understand and interpret the Korea market environment.
  • Work with relevant stakeholders to deploy pricing in a way that improves business outcomes.
  • Collaborate with the Global and Regional team to implement the best practices for sales enablement/sales force effectiveness for commercial excellence.
  • Support business through initiatives like knowledge sharing, on-boarding, and training support, in all business-related tasks / activities, building process documentation and knowledge repositories.
  • Understand the current processes and policies related to sales org, and work towards process improvements to make it efficient.
  • Work closely with local and regional teams for monthly sales review, forecast and demand planning, 5-year strategic plan
  • Establish an exceptional partnership with internal stakeholders, and act as a trusted advisor to the GM, Korea
  • Other duties as assigned by Manager to support the APAC and Korea business.

Requirements

  • Bachelor's Degree in Business Administration or Information technology or equivalent experience required
  • 6-8 years of experience in Commercial Excellence /Sales Force Effectiveness/Analytics Preferred
  • Established analytical skills supported by aptitude in Excel for data analysis and manipulation
  • Business acumen in relation to sales and marketing channel processes (Lead Management, Campaign Management, Channel Management, Opportunity Management, Account Management, and Pipeline Management)
  • Excellent analytical, project management and communication skills.
  • Functional expertise: in-depth knowledge in sales/marketing, finance, in a B2B environment
  • Proven track record of development and execution of an effective strategy and vision to drive significant growth.
  • Clear understanding of the healthcare industry, including pharmaceutical/medical device in global markets and the complexities of working effectively in this environment
  • Competent in graphical reporting platforms such as Power BI
  • Advanced skills in Microsoft Word, Excel, Outlook, and PowerPoint
  • Should have zeal towards customers experience and continuous improvements.
  • Global commercial experience in a matrix organization, preferably in a multi-national manufacturing organization.
  • CRM / SAP /Power BI experience is preferred
  • Strong working knowledge of SAP HANA, CRM (i.e., Salesforce) and DocuSign.
  • Ability to prepare and present clear and concise information to all levels of management and staff (including effective visual graphics.)
  • Driven and accountable self-starter, with ability to identify and communicate priorities, and work independently in a fast-paced industry at a rapidly growing organization.
  • Strong organization and detail-oriented skillset, driving towards firm payout deadlines.
  • Able to maintain the highest standards of discretion and confidentiality.
Benefits
  • Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
  • We believe in giving back to help those in need in the communities where we live and work.
  • Committed to creating a healthier environment and planet through our sustainability efforts.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysispipeline managementaccount managementsales force effectivenessproject managementanalytical skillsbusiness acumenstrategy developmentcustomer segmentationmarket analysis
Soft skills
communication skillsorganizational skillsdetail-orientedself-starterability to work independentlycollaborationtrusted advisorcustomer experience focusknowledge sharingprocess improvement
Certifications
Bachelor's Degree in Business AdministrationBachelor's Degree in Information Technology