Wesper

Project Manager

• Own the program roadmap across Phases 1–5, from initial setup and baseline data collection through final scale, sustainment, and readout
• Act as the primary point of contact for clinical site improvement teams, internal leadership, and the administering partner
• Facilitate practice improvement coaching, support weekly PDSA huddles at pilot sites, and maintain cross-site learning collaborative alignment
• Coordinate collection and verification of performance data
• Oversee run charts and SPC dashboards tracking progress against the aim statement and priority measures
• Coordinate timely and accurate quarterly reporting
• Organize and track deliverables, including the playbook, training curricula, and patient/staff education materials
• Manage site onboarding documentation, partnership agreements, and HIPAA/data-sharing compliance processes
• Ensure participating sites are prepared to launch screening workflows

Outside Sales

• Own the sales process from start to finish, including prospecting, pitching, negotiating, and closing deals.
• Develop and maintain a strong pipeline of opportunities across assigned verticals and regions.
• Meet or exceed revenue targets and quotas through consistent deal closures.
• Build lasting relationships with key decision-makers and stakeholders in hospitals, clinics, and other target markets.
• Provide exceptional service throughout the sales process to ensure client satisfaction and long-term partnerships.
• Understand customer pain points and position Wesper’s platform as the best solution to address their needs.
• Stay informed on market trends, competitive offerings, and emerging client needs to tailor your approach effectively.
• Work closely with Marketing to execute outreach campaigns and strategies for conferences and industry events.
• Partner with the Customer Success team to ensure a seamless transition from sale to implementation.
• Manage all opportunities in the CRM system, ensuring accurate data entry, meeting summaries, and account plans.
• Provide reliable forecasting and insights during weekly, monthly, and quarterly pipeline reviews.

Sales Manager – Great Lakes Territory

Account Manager

• The Account Manager is responsible for driving business growth through the delivery of onsite clinical and technical training, virtual remote training, clinical education, and professional services for the Wesper product line.
• Travel within the designated territory to provide onsite training, installation, and technical support for all Wesper products and services.
• Communicate effectively with all levels of the organization, ensuring clear understanding of technical and non-technical information.
• Manage interactions with users under demanding conditions while maintaining a professional demeanor.
• Lead group training sessions, delivering content in an engaging and informative manner.
• Build and maintain strong working relationships with the Regional Sales Manager, providing feedback and updates on account status, customer needs, and product performance.
• Manage and maintain the CRM system, ensuring data accuracy, tracking key performance metrics, and supporting account management efforts.
• Conduct regular visits to maintain strong relationships with existing customers and ensure customer satisfaction.
• Identify opportunities for account growth and expansion, driving sales and service opportunities within current customer accounts.
• Take ownership of resolving advanced technical or clinical issues, collaborating with internal teams to implement solutions.
• Provide comprehensive educational training to customers on the routine operation of Wesper’s hardware and software products.
• Deliver training on hardware and software updates to ensure clients can fully utilize the latest system enhancements.