
Executive Assistant – Operations-Focused
WeSoftYou Inc.
full-time
Posted on:
Location Type: Remote
Location: Ukraine
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About the role
- Process Building & Optimization (Core Focus) Design, implement, and improve internal processes across departments; Ensure processes are documented, scalable, and consistently followed; Drive adoption of processes across teams.
- Systems & Tools Management Own and optimize internal systems (CRM, HR tools, task tracking systems); Ensure data consistency, transparency, and usability across tools; Improve how teams use systems to increase efficiency and visibility.
- Knowledge Base & Documentation Build and maintain a structured internal knowledge base; Ensure documentation is up-to-date, accessible, and actually used; Standardize how knowledge is created, stored, and shared across the company.
- Cross-Team Alignment & Execution Ensure alignment across departments on priorities, timelines, and deliverables; Track execution of key initiatives and ensure accountability; Identify risks, misalignment, or delays and proactively resolve them.
- Operational Analytics & OKR Support (Secondary) Support implementation and maintenance of OKR structure; Track key operational metrics and provide basic analytical insights; Assist in preparing the company for SOC2 processes (as part of broader operations, not full ownership).
- CEO Business Support Structure CEO priorities into clear tasks, timelines, and expected outcomes; Optimize CEO’s time and focus based on business priorities; Own follow-ups and ensure execution without constant CEO involvement.
- Personal Support (Limited Scope) Handle selected personal tasks to ensure CEO’s availability for business priorities; Manage scheduling, urgent personal matters, and occasional logistics; Support with travel coordination when needed.
Requirements
- 2+ years of experience in an Executive Assistant, Operations Manager, or similar role
- Experience working with cross-functional teams and internal processes
- Strong communication and stakeholder management skills
- Experience working with tools (CRM, task trackers, documentation systems)
- Strong organizational and prioritization skills
- English - Upper-Intermediate or higher
- High attention to detail and ownership mindset.
Benefits
- Professional Growth opportunities: Ambitious goals and interesting projects; Regular & transparent performance review and feedback process; Possibility for both vertical or horizontal growth (in case you want to try a different path).
- Comfortable Working conditions Flexible working hours; Provision of required equipment; Remote working model.
- Benefits program 18 working days of fully paid vacation; Free tax reporting support by our Financial department; Help with individual entrepreneurs’ questions and accounting support; Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process buildingprocess optimizationoperational analyticsOKR supportdata consistencydocumentation management
Soft Skills
communication skillsstakeholder managementorganizational skillsprioritization skillsattention to detailownership mindset