WellSky

Call Center Representative

WellSky

full-time

Posted on:

Location Type: Remote

Location: Alabama • Tennessee • United States

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Salary

💰 $13 - $16 per hour

About the role

  • Conduct outbound calls to patients to facilitate CPAP supply reorders
  • Actively promote and sell CPAP equipment while ensuring compliance, satisfaction, and retention
  • Contact assigned patients quarterly to facilitate CPAP supply reorders with the goal of achieving a 50% reorder rate
  • Promote the sale of replacement masks, cushions, seals, and filters
  • Verify and update patient records, including insurance details
  • Maintain professionalism and efficiency in all patient interactions
  • Efficiently navigate the platform to process orders

Requirements

  • GED or High School Diploma
  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time
Benefits
  • Medical with Rx, dental, and vision benefits
  • Mental Health support through EAP
  • Paid time off, plus 8 paid holidays
  • 100% vested 401(K) retirement plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
professionalismefficiencycommunicationcustomer satisfactionsalescomplianceretention
Certifications
GEDHigh School Diploma