Wells Fargo

Operations

• Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Support the Branch manager in operational tasks and scheduling
• Resolve issues related to daily operations of the teller line, under direction of regional banking management
• Support customers and employees in resolving or escalating concerns or complaints
• Receive guidance from managers and exercise judgment within defined policies and procedures
• Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
• Identify information and services to meet customers financial needs
• Motivate a diverse team to achieve full potential and meet established business objectives

Branch Operations Coordinator

Manager

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
• This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent

Branch Manager

Financial Crime

• Review constant incoming accounts for fraud which would involve analyzing cardholder activity
• Identify potential fraud trends and provide communication to management or team
• Reach out to cardholders or merchants to validate spend
• Research and analyzes complex activity using multiple systems and research techniques and detect potentially fraudulent activity and take appropriate action
• Needs to be self-motivated and can make decisions on ambiguous information and decide on the proper action(s) to be taken
• Reviews more complex/unique situations with senior department staff
• The specialist may also handle incoming emails pertaining to fraud or suspected fraud
• Perform moderately complex customer support tasks by utilizing solid communication, verbal and written, skills to establish rapport with customers and to deescalate difficult, as well as sensitive information as a part of resolving a claim

Fraud & Claims Operations Representative

• Coach, develop and build a high performing team to execute on business strategies
• Resolve low to moderately complex issues regarding the customer and employee experience
• Identify opportunities for making banking easier for customers
• Lead the branch while engaging stakeholders

QA Automation Engineer

• Lead the implementation of scalable automation solutions for CI/CD pipelines, infrastructure provisioning, and test automation
• Collaborate with DevOps, QA, Security, and Product teams to uncover automation opportunities and eliminate manual bottlenecks
• Develop reusable automation frameworks and tools that improve consistency, reliability, and delivery speed
• Build and enhance Ansible Playbooks, GitHub workflows, GitHub Actions, AtWork framework, and Nautobot
• Work with at least one of the following: Python, JavaScript, React.JS, YAML
• Mentor junior engineers and contribute to roadmap planning and technical decision-making
• Identify issues, risks, and organizational challenges—and help move solutions forward

Senior Network Automation Engineer

Bilingual

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Receive direction from managers and exercises judgment within defined policies and procedures
• Escalate questions and issues to more experienced roles
• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers financial needs

Part Time Bilingual Teller

Consultant

• Advise senior and executive leadership on product strategy, banker experience modernization, and enterprise growth initiatives.
• Own strategy, requirements, and execution for large, complex, and high‑visibility product efforts impacting thousands of bankers and millions of customers.
• Lead end‑to‑end transformation programs that simplify the banker workflow, enhance productivity, and expand customer and balance growth opportunities.
• Partner deeply across product, digital, technology, data, branch leadership, and enterprise functions to ensure alignment, transparency, and timely delivery.
• Develop and facilitate governance forums, including steering committees and executive readouts, to drive decision‑making, risk mitigation, and prioritization.
• Champion change adoption across the branch network by establishing feedback loops, tracking adoption metrics, and iterating solutions based on real‑world insights.
• Monitor, analyze, and communicate key business outcomes to inform prioritization, roadmap adjustments, and long‑term strategic planning.
• Serve as a thought leader on digital banker enablement, customer engagement strategy, and opportunities to leverage AI‑enabled capabilities.

Senior Lead Product Execution Consultant

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
• This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent

Full-stack Engineer

• Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology
• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture; for example cloud readiness, application modernization, data strategy
• Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high-risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement
• Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
• Interact directly with third party vendors and technology service providers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering
• Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers

Senior Software Engineering Manager

Risk

• Lead strategic discussions and decision facilitation with senior and executive leaders to drive clarity, alignment, and prioritization across ER, Conduct Management, Risk, and Technology
• Prepare high‑quality materials, recommendations, and business cases to support executive decision‑making
• Serve as the primary point of escalation for cross‑functional issues impacting program progress
• Oversee business design for the ServiceNow case management implementation across ER and Conduct workflows
• Partner with technology and product teams to ensure requirements are accurately translated, tested, and adopted
• Identify process risks, gaps, and dependencies to ensure end‑to‑end continuity during transition
• Lead business process design and optimization, which includes future‑state design for ER and Conduct Management processes, workflow automation, reporting, and controls
• Define standardized processes that reduce operational risk and improve employee and manager experience
• Develop operational readiness plans to support effective implementation
• Drive execution of high‑priority initiatives that impact regulatory compliance, operational performance, and employee experience
• Coordinate milestones, timelines, change impacts, and resource needs across teams

Senior Lead Business Execution Consultant, Governance – Workforce Relations

Financial Planning and Analysis

• Lead and participate in client meetings
• Partner with Proposal teams to enhance RFP and due-diligence responses, ensuring competitive and compelling positioning
• Support active deal solutioning, advising treasury sales on how to best position products relative to competitors
• Act as a treasury product expert and serve as a liaison between the product and sales organization
• Maintain a strong understanding of market trends
• Engage with the market by attending and presenting at conferences and authoring white papers
• Lead business development strategies requiring in-depth evaluation
• Support various Business Growth Strategy projects to maximize growth opportunities
• Provide vision, direction, and expertise within Business Growth Strategy functional area to more experienced leadership on implementing innovative and significant business strategies that enhance companywide finance and growth
• Collaborate with all levels of professionals and managers companywide and serve as an advisor to leadership within Business Growth Strategy functional area

Senior Lead Product Solutions Specialist – Financial Institutions

General Counsel

• Serve as a senior legal advisor to the Wells Fargo Technology organization and enterprise and line-of-business CIOs and control executives, analyzing, advising on, and managing technology and artificial intelligence issues and risks
• Serve as a senior legal advisor to global technology teams supporting consumer and commercial banking, trading, capital markets, and investment platforms—including front-office, middle-office, and infrastructure technologies
• Advise senior Technology leadership to shape objectives, strategies, plans, resources, and long-term goals
• Provide legal guidance on AI and advanced analytics use cases supporting markets and investment management, addressing governance, model risk, regulatory expectations, and controls
• Support large-scale technology modernization initiatives, including legacy trading and consumer banking platform remediation, system re-architecture, and strategic vendor integrations
• Advise on cloud adoption for regulated trading and investment workloads, including public and hybrid cloud strategy, outsourcing, resiliency, and supervisory expectations
• Advise on data center resiliency, operational continuity, and technology risk management for critical markets and client-facing systems
• Partner closely with technology, risk, compliance, cybersecurity, privacy, procurement, and sourcing teams on complex, cross-functional initiatives
• Support regulatory and industry engagement on technology related matters, including analysis of AI regulations and legislation developments and advising on AI advocacy positions
• Interpret and apply global financial services and banking regulations impacting technology deployments, AI, outsourcing, disaster recovery, and data
• Help design scalable legal and governance frameworks that advance technology strategy while managing regulatory, operational, and reputational risk
• Collaborate with and influence professionals across all levels, including Regulatory Relations, Control Executives, Government Relations & Public Policy, and legal, risk, and compliance partners
• Develop and lead implementation of strategic business initiatives to accelerate deliverables and drive new enterprise initiatives
• Train and mentor less experienced attorneys within the Section

Assistant General Counsel, Executive Director – Technology Legal

Solutions Engineer

• Go to Market Lead platform releases, feature rollouts, and adoption initiatives in partnership with product and engineering teams.
• Architect and execute go to market strategies spanning onboarding, training, documentation, and ongoing support.
• Customer Enablement & Training Conduct workshops, office hours, and hands on pair programming while maintaining self service resources (SDKs, guides, playbooks) to drive adoption and reduce time to value .
• Create scalable enablement assets and tailor training approaches based on a deep understanding of customer workflows and pain points.
• Solution Strategy & Feedback Loop Establish tight feedback loops with end users to surface insights that shape roadmap direction, influence implementation, and drive usability improvements.
• Translate business problems into actionable solution architectures – partnering with platform teams on patterns, reusable accelerators, acceptance criteria, and reference architectures to standardize solution delivery.
• Stay current with industry trends in MLOps / LLMOps , GenAI, agentic frameworks, and cloud optimization.
• Stakeholder Relationship & Communication Build trusted relationships across business stakeholders and product teams, acting as a technical advisor who bridges strategy and execution.
• Communicate complex technical concepts clearly and produce executive ready updates, metrics, and narratives that support informed decision making .
• Governance, Security & Compliance Ensure alignment with responsible AI practices, model governance, data protection requirements, and platform security controls.
• Contribute documentation for validation, testing, approvals, and audit readiness in collaboration with risk, compliance, and security teams.

Senior Artificial Intelligence Solutions Consultant

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent