Observe planning and oversee workshop delivery by Regional Coaches
Provide coaching, development and feedback to the Regional Coaches and Senior Manager(s) through participating in regional coach routines
Solicit feedback through workshop surveys and from DE, RE, DM to inform on effectiveness of the Regional Coach and Senior Manager(s) in their routines
Actively participate and contribute to assigned workstreams building workshops and other content
Occasionally lead workshops
Conduct branch visits to coach the behavior framework, management cycle, and affluent activities
Support Branch leadership in identifying opportunities and providing feedback
Identify opportunities and align with Division and Regional Executives and District Managers
Develop Regional Coaches to identify opportunities and provide feedback
Ensure that district managers are supported by Regional Coaches in facilitation of District Manager-led Branch Manager meetings
Monitor organizational budget and manage expenses and develop high potential talent with lens for diversity
Requirements
6+ years of Business Growth Strategy experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
Knowledge of behavior framework and how to drive performance in branches
Expert in understanding of the behavior framework, management cycle, and affluent and small business activities, and how each leads to improved customer experience and business growth
Understanding of the Branch P&L/scorecard and how to identify areas for improvement; fluent in data and prioritization of opportunities based on impact
Broad understanding of how the bank branches operate
Proven ability to coach/manage others, driving behavior change and large-scale training intrinsics
Strong coaching, partnership, and influence skills to guide prioritization and effective skill execution at multiple levels (without direct authority)
Ability to communicate the why, show coach, practice, and guide effective behavior execution to support employee development and success
Proven written, oral, and presentation skills, including dynamic and engaging workshop facilitation to drive employee knowledge and skill
Highly organized in order to deliver in a dynamic environment with competing priorities
Highly organized with strong detail orientation, ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic environment
Effectively self-manage, using effective organizational capabilities and stakeholder engagement, managing simultaneous efforts while remaining agile to emerging priorities.
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Business Growth Strategybehavior frameworkmanagement cycleBranch P&Ldata analysisperformance improvementworkshop facilitationcoachingtrainingemployee development