Senior Product Management Manager
Wells Fargo
Senior Lead Product Manager, Card Loyalty Programs, Travel
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Arizona, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Support strategic roadmap and success metrics
- Contribute to the development and execution of the Wells Fargo Travel portal and suite of travel-related offerings
- Analyze customer and market data to inform prioritization of benefit expansion opportunities
- Assist in reviewing existing benefits to identify opportunities for simplification
- Support identification of embedded travel benefits or services, travel servicing strategies, technical integration approaches, and customer experience enhancements
- Partner with research teams to gather insights for data-driven recommendations
- Collaborate with internal stakeholders to socialize roadmap and support alignment
- Drive routines that enable decision-making and strategic alignment
- Partner with delivery teams to support timely decisions related to architecture and delivery sequencing
- Help identify and escalate delivery impediments
- Maintain routines that ensure work is aligned with sponsorship and proactively communicated to stakeholders
- Support strategic relationships and contracts
- Collaborate with business P&L owners and internal teams to support Travel strategy roadmap and execution
- Assist in managing relationships with external partners
- Contribute to contract negotiations and RFP processes for new strategic partnerships
- Contribute to a high-performing team culture
- Demonstrate a commitment to continuous learning and development
- Support team initiatives that align with business objectives and strategy
Requirements
- 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 7+ years of experience in the credit card benefits ecosystem, with deep expertise in shaping and optimizing travel-related benefits to drive customer engagement, retention, and competitive differentiation
- Extensive experience in banking or financial services; prior experience with a credit card issuer is strongly preferred
- Strong understanding of the travel industry, including trends, customer expectations, and integration of travel services within financial products
- Deep expertise in managing partnerships and leading complex contract negotiations
- Advanced proficiency in structured decision-making, leveraging data and insights to guide strategy and execution
- Demonstrated strategic leadership in product development, with a track record of driving business outcomes
- Proven success in identifying and executing business development opportunities that align with enterprise strategy
- Experience contributing to team and talent development through mentorship, knowledge sharing, and cross-functional collaboration
- Strong ability to set results-driven goals and influence investment decisions to support product growth
- Exceptional communication skills with the ability to influence and align stakeholders across diverse teams
- Demonstrated success in managing strategic stakeholder and partner relationships to drive long-term value
Benefits
- This role offers a hybrid work schedule
- Ability to travel up to 10% of the time
- This position is not eligible for visa sponsorship
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct developmentstrategic planningprocess managementchange deliveryagile product ownercontract negotiationsdata analysisbusiness developmentcustomer engagement
Soft skills
strategic leadershipteam developmentmentorshipcross-functional collaborationcommunicationinfluencealignmentresults-driven goal settingrelationship managementcontinuous learning
