Senior Associate – Digital Business Systems Consulting
Elliott Davis
ERP
Senior Technology Business Systems Consultant
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems
- Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
- Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
- Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions
- Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes
- Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
- Coordinate communication and information flow between business and technology teams
Requirements
- 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of application and/or call routing development experience
- Call center/contact center experience preferred
- Experience navigating software development
- Knowledge of design documents
- Experience working on cloud projects
- Expertise with Microsoft Outlook, Word, and Excel
- Excellent written and verbal communications skills
- Detail-oriented with excellent organizational and time management skills
Benefits
- competitive salary
- a robust benefits package
- programs to support your work-life balance and well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Business Systems Dataapplication developmentcall routing developmentcloud projectsdesign documents
Soft skills
written communicationverbal communicationorganizational skillstime managementdetail-oriented
