Support Money Transfer System applications (Domestic and International)
Provide day to day support / operational activities related to EMTS and GMTS including alert handling, incident management, start of day / end of day activities, service requests, changes and problem management
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure high availability
Work with vendors and other technical personnel for problem resolution and to achieve highest levels of systems and infrastructure availability
Lead team to meet technical deliverables while leveraging understanding of technical process controls or standards
Requirements
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education
1+ years of application support experience
Wire processing experience
Automation and Scripting experience with Shell and/or Python
ACI knowledge
Experience in automation using any of scripting (shell/Perl/Python)
Experience in IBM MQ Series
Experience in ITIL processes (Change, Incident and Problem Management) for Application Support
Experience supporting Money Transfer System applications (EMTS and GMTS)
Ability to work on-site at posted location
Relocation assistance is not available for this position
Visa Sponsorship is not available for this position
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Systems EngineeringTechnology ArchitectureApplication SupportWire ProcessingAutomationScriptingShellPythonIBM MQ SeriesITIL
Soft skills
Problem ResolutionTeam LeadershipTechnical Deliverables