Serve as a Lead Alerts Product Manager, accountable for defining, delivering, and supporting digital messaging across multiple lines of business
Act as the Alerts and Messaging subject matter expert, guiding partners through requirements definition, prioritization, and implementation
Own messaging for a broad portfolio of partner groups, including ATM, Branch, Commercial Bank, Contact Centers, Operations, Deposits, Fraud & Claims, and Small Business
Manage a large, complex portfolio of concurrent initiatives across multi‑year roadmaps, balancing competing priorities and dependencies while consistently maintaining high standards for quality, cohesion, and customer experience
Own the full messaging product lifecycle, from requirements elicitation through delivery, launch, and ongoing production support
Leverage AI-powered tools and data-driven workflows to improve product discovery, prioritization, and delivery—driving greater efficiency, speed, and accuracy across planning, execution, and decision-making
Lead customer-centric product strategies with a strong focus on mobile and digital engagement

Requirements

5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong experience with alerts, messaging, or digital communications (email, SMS, push notifications)
Background in financial services or other highly regulated, consumer‑focused industries
5+ years' experience working in Agile delivery environments (Scrum, scaled Agile, or similar)
Advanced experience managing product documentation, intake processes, or requirements repositories
Strong experience with content and collaboration platforms (e.g., SharePoint or similar tools)
Strong organizational skills and attention to detail, with the ability to maintain clear, accurate documentation
Demonstrated ability to negotiate, influence, and build strong partnerships across business and technology teams
Proven ability to lead complex initiatives and influence outcomes across a matrixed organization
Strong analytical, problem‑solving, and decision‑making skills
Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital product managementalertsmessagingdigital communicationsAgile deliveryScrumproduct documentationrequirements repositoriesAI-powered toolsdata-driven workflows

Soft Skills

organizational skillsattention to detailnegotiationinfluencepartnership buildingleadershipanalytical skillsproblem-solvingdecision-makingcommunication skills