Mainframe Operations Manager
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Tempe • Arizona • United States
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About the role
- Manage and develop team of individual contributors with low to moderate complexity and risk in Technology Operations
- Manage the operational outcomes of key IT services delivered by network services and operations, database services, infrastructure services including server and storage services
- Identify and recommend opportunities for technology operations process improvement and development
- Leverage metrics to support infrastructure associated with applications that are highly automated
- Instill repeatable processes that consistently meet SLAs and OLAs
- Collaborate with and consult with peers, colleagues and multiple level managers
Requirements
- 4+ years of Technology Operations experience
- 4+ years of experience in Managing a Mainframe Operations support teams in a 24/7 mission critical environment
- 4+ years of experience with leading major incident events driving recovery, root cause analysis and improvement opportunities
- 2+ years of Leadership experience
- 4+ years of technical experience working with JCL, DB2, VSAM, MVS, Endeavor ISPF, TSO, CICS, TWS/IWS, CA-7, etc.
- Experience in mainframe administration, operations, or related roles, with progressive leadership responsibilities
Benefits
- Hybrid work schedule
- Equal opportunity employer
- Accommodation for applicants with disabilities is available upon request
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JCLDB2VSAMMVSEndeavor ISPFTSOCICSTWS/IWSCA-7mainframe administration
Soft Skills
leadershipcollaborationcommunicationprocess improvementproblem-solvingteam managementoperational managementmetrics analysisincident managementroot cause analysis