Lead Digital Product Manager
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Iowa • Minnesota • United States
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Salary
💰 $119,000 - $206,000 per year
Job Level
About the role
- Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
- Act as key participant in large-scale planning
- Review and analyze complex digital strategy for product/functionality/experience area
- Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
- Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
- Lead a broad team of digital professionals to meet deliverables and drive new initiatives
- Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
- Potentially lead projects, teams or serve as a peer mentor
Requirements
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of experience in Product Management
- 2+ years of Agile experience
- 2+ years of Call Routing Platform experience
- 3+ years of financial industry experience (desired)
- 2+ years of experience delivering complex enterprise-wide information technology solutions (desired)
- Experience with Contact Center Applications such as IVR, Routing and associated systems and platforms used to drive intelligent self-service (desired)
- Previously working in Product organizations in the capacity of a Product Owner (desired)
- Experience with writing user stories, Features and EPICs (desired)
- Working on large and complex applications with multiple stakeholders (desired)
- Experience working in a dynamic agile environment, supporting applications with multiple dependencies (desired)
- Leading and conceptualizing a solution for a problem statement (desired)
- Dealing with data and performing necessary analytics to conceptualize a project helping realize a business benefit (desired)
- Experience working on Digital products in close integration with other channels (Voice Channel) (desired)
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital product managementAgileCall Routing PlatformContact Center ApplicationsIVRuser storiesFeaturesEPICsdata analyticsdigital products
Soft Skills
leadershipstrategic collaborationconsultationproblem-solvinginfluencedecision-makingmentoringcommunicationteam managementissue resolution