Wells Fargo

Lead Systems Ops Engineer – File Transfer Services

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Chandler • Arizona • North Carolina • United States

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Job Level

Senior

Tech Stack

JavaScriptLinuxMongoDBOraclePythonSplunkSQLTableauVBA

About the role

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
  • Discuss and explain technical information over email and phone in a professional manner
  • Will be digesting detailed log files either manually or via an application such as Splunk
  • Analyze business workflows and recommend improvements while having a risk, compliance, & governance-based mindset
  • Work on file transmission clients and libraries

Requirements

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of experience supporting multiple file transfer protocols - FTPS, SFTP, NDM, AS2.
  • 1+ years with a role requiring customer communication via phone and email
  • 1+ years of experience with databases (Oracle, SQL or MongoDB) or OS (Linux and Windows Server)
  • 1+ years of experience with monitoring /alarming tools (Splunk or Application Dynamics)
  • 1+ years of Managed File Transfer (MFT) support products like Axway, IBM Sterling
  • 1+ years scripting experience such as VBA, VBS, JavaScript, Python, Bash.
  • Proven history of analytical skills
  • Microsoft Office suite and reporting experience
  • Knowledge of Business Intelligence / Analytics tools (Microsoft PowerBI, Tableau, etc.)
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Systems EngineeringTechnology Architecturefile transfer protocolsFTPSSFTPNDMAS2databasesOracleSQL
Soft Skills
analytical skillscustomer communicationprofessional communication