
Learning & Development Consultant
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Minnesota • North Carolina • United States
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Salary
💰 $68,000 - $114,000 per year
About the role
- Support learners in applying adult‑learning concepts and new skills and gather feedback to measure outcomes and drive continuous improvement.
- Provide consulting, coaching, and learning delivery to individual contributors and managers across technical, functional, product, and competency‑based skills.
- Diagnose capability needs, recommend aligned learning solutions, and explain how development programs connect to broader business impact.
- Manage individual‑contributor–level consulting, facilitation, and project execution, ensuring timelines, coordination, documentation, and communication are maintained.
- Review and analyze operational assignments requiring research, evaluation, and independent judgment to guide medium‑risk deliverables and identify process improvement opportunities.
- Partner with instructional design teams to develop curricula, courses, and materials informed by needs assessments, learner feedback, business priorities, and stakeholder input.
- Collaborate with colleagues, HR partners, business leaders, and internal/external stakeholders to communicate needs and manage expectations.
Requirements
- 2+ years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Demonstrated expertise across the full learning lifecycle, including consulting, analysis, design, development, facilitation, measurement, and continuous improvement.
- Knowledge of financial services (preferably Consumer Banking and Lending) and experience managing multiple projects through planning, execution, and follow‑up.
- Strong analytical and critical‑thinking skills with the ability to identify issues, analyze data, and develop innovative solutions.
- Skilled in delivering recommendations on complex issues, presenting to all leadership levels, and creating persuasive presentations that drive decisions and progress.
- Clear and effective written and verbal communication skills, including active listening, strong questioning, and the ability to translate complex content into learner‑centered experiences.
- Proven ability to build credibility, foster trust, maintain strong partnerships, and adapt effectively to shifting business needs or challenges.
- Strategic thinker committed to long‑term planning and continuous professional development, staying current with trends and advancements in the field.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
learning lifecycleconsultinganalysisdesigndevelopmentfacilitationmeasurementcontinuous improvementcurriculum developmentproject management
Soft Skills
analytical skillscritical thinkingcommunication skillsactive listeningquestioningpersuasioncredibilitytrust buildingadaptabilitystrategic thinking