
Senior Lead Product Manager – Rewards Redemption
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: West Des Moines • Iowa • North Carolina • United States
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Job Level
About the role
- Lead the strategy and delivery of redemption experiences
- Drive discovery, requirements, user stories, acceptance criteria, and release planning
- Improve findability, transparency, and conversion across redemption flows
- Coordinate with internal platforms and external vendors
- Establish dashboards for funnel conversion and run A/B tests
- Embed risk, controls, and policy requirements into product design
- Align cross-functional stakeholders and drive adoption with training and communications
- Provide clear business cases and updates for executive stakeholders
Requirements
- 7+ years of Product Management experience, or equivalent through work experience, training, military experience, education
- Loyalty, rewards, credit card or payments ecosystem experience, especially in redemption
- Experience with partner/merchant integrations and third-party vendor management
- Working knowledge of risk and control frameworks in financial services
- Familiarity with experimentation and product analytics
- Comfort with APIs and technical trade-offs
- Executive presence and clear decision-making
- Demonstrated experience shipping customer-facing digital products
Benefits
- competitive salary
- robust benefits package
- programs to support work-life balance and well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementA/B testingUser storiesAcceptance criteriaProduct analyticsAPIsVendor managementRisk frameworksDigital product deliveryRequirements gathering
Soft Skills
LeadershipCommunicationDecision-makingStakeholder alignmentTrainingAdoption drivingBusiness case developmentTransparencyFindability improvementCross-functional collaboration