Support execution of ongoing Payments initiatives aligned to business and operational priorities
Define, refine, and prioritize backlogs to support steady‑state delivery and enhancements
Develop and maintain features, user stories, and acceptance criteria in Jira
Partner with Technology and Operations teams to refine requirements and support delivery execution
Manage Jira backlogs and ensure adherence to documentation and hygiene standards
Support iteration planning, capacity alignment, and delivery commitments
Identify opportunities to improve operational efficiency, quality, and risk outcomes
Lead or support business execution activities across one or more Payments operational areas
Ensure solutions meet operational readiness, quality, and cost‑effectiveness expectations
Research and analyze moderately complex business and operational initiatives to support decision‑making
Provide independent recommendations and execution support for assigned business functions
Support initiatives related to operational stability, process improvement, risk mitigation, and customer experience
Collaborate with cross‑functional partners to develop plans, procedures, and delivery approaches
Identify dependencies and cross‑impacts and coordinate resolution with key stakeholders
Act as a representative for business stakeholders within delivery teams
Ensure deliverables align to business, operational, and capability outcomes

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience
3+ years of payments, wires, or operations experience
Experience working in an Agile delivery environment
Advanced Jira experience, including backlog management and hygiene
Experience writing and managing requirements, features, and user stories
Experience supporting BAU operations or production environments
Knowledge of HV RTGS systems (Fedwire, CHIPS), SWIFT network, and ISO 20022 messaging standards preferred
Ability to manage multiple priorities and coordinate concurrent initiatives
Understanding of complex IT and operational environments and cross-functional dependencies
Knowledge of operational processes and operational risk management
Strong collaboration and stakeholder management skills
Ability to work effectively in a fast-paced environment
Advanced Microsoft Office skills

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business ExecutionImplementationStrategic PlanningPaymentsAgileBacklog ManagementRequirements WritingOperational Risk ManagementOperational ProcessesMicrosoft Office

Soft Skills

CollaborationStakeholder ManagementAbility to Manage Multiple PrioritiesCoordination of Concurrent InitiativesFast-Paced Work Environment