Wells Fargo

Senior Lead Digital Product Manager, Merchant Services

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: West Des Moines • Arizona • Iowa • United States

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Job Level

Senior

About the role

  • Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
  • Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
  • Coordinate highly complex activities and guidance to others
  • Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
  • Strategically engage with all levels of professionals and managers across the enterprise
  • Serve as an expert advisor to leadership

Requirements

  • 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience with Agile methodology of delivery, including but not limited to intake and discovery/analysis of new work and work in progress within the backlog
  • Merchant Services, Underwriting & Risk experience within the financial services industry
  • Experience with one or more Agile tools used for tracking epics, features and user stories in backlogs, such as Confluence and Jira
  • Experience working with third party vendors
  • Demonstrated ability to enhance and implement new processes by proactively identifying roadblocks and developing recommendations for unforeseen issues
  • Experience influencing and building relationships with LOB stakeholders, product owners, technology, business analysis, or other internal partners
  • Ability to exercise independent judgment and creative problem-solving techniques to discern customer, technical, and process impacts
  • Leadership experience with ability to effectively manage and engage teams
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Experience taking initiative and working independently with minimal supervision within a matrix environment
  • Experience navigating through ambiguity
  • Intermediate skill level in Microsoft Word, PowerPoint, Excel
  • Excellent verbal, written, and interpersonal communication skills and experience communicating and presenting information to senior leaders.
Benefits
  • This position offers a hybrid work schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital product managementAgile methodologyprocess enhancementcreative problem-solvingrelationship buildingvendor managementanalytical thinkinginductive thinkingproject managementbacklog management
Soft Skills
leadershipcommunicationcollaborationadaptabilityflexibilityindependent judgmentteamworkinitiativestrategic engagementnavigating ambiguity