Senior Administrative Assistant
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: West Covina • California • United States
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Salary
💰 $35 - $52 per hour
Job Level
About the role
- Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks
- Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts
- Perform complex administrative, transactional, operational, or customer support tasks
- Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
- Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
- Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
- Provide administrative supervision and support to managers in the areas of reporting, offsites, and/or business documentation
- Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
- Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization
Requirements
- 4+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience within the Financial Services Industry
- Ability to manage changing travel itineraries, schedule events, assist with internal and external presentations, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly
- Experience with on-boarding new hires
- Ability to manage logistics for offsites and/or business operations related events
- Ability to follow policies, procedures, and regulations
- Ability to handle confidential material in a professional manner
- Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
- Highly proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
- High level of motivation, demonstrated ability to be proactive and adaptable to change; leads self and others through change
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Ability to provide strong customer service while actively listening and responding in an appropriate manner
- Ability to work effectively, as well as independently, in a team environment
- Demonstrated leadership in identifying and implementing process efficiencies and sharing best practices with others in order to improve the overall effectiveness of the team
- Excellent technical skills
- Excellent verbal, written, and interpersonal communication skills.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportreport preparationgeneral ledger managementexpense account balancingon-boarding new hiresevent logistics managementMicrosoft Officedrafting documentsproof-readingcustomer service
Soft skills
proactiveadaptable to changeprioritizationdeadline managementgoal achievementworking under pressureactive listeningteamworkleadershipprocess efficiency