Support EMEA CIB Product & Strategic Delivery Team implementing technical and non-technical changes
Collaborate with Project Management, Business, Operations, Technology, Compliance, and Legal to integrate changes across the business change lifecycle
Situation Investigation and Problem Analysis, Feasibility Assessments, Business Case Development
Process and Service Improvement, Business Acceptance Testing, Business Change Deployment, Requirements Definition
Run discovery, elicitation and design workshops with stakeholders; ensure holistic requirements and high-quality documentation
Define and document requirements and user stories using Jira; validate artefacts prior to signoff
Undertake gap analysis across operating models; support idea generation
Produce dashboards to monitor user story and testing progress; document test scenarios and create test packs
Identify, analyse and manage risks, issues and interdependencies; escalate as necessary and support project manager when required
Build relationships and influence internal and external stakeholders; collaborate with Technology and Operations to deliver solutions
Maintain up to date industry knowledge and ensure the organization’s interests are considered
Requirements
Experience working within financial services specialising in Capital Markets
Be familiar with both the Systems Development Life Cycle (SDLC) and the broader Business Change Life Cycle (BCLC)
Experience of Investment Operations and the trade Lifecycle (demonstrated through work experience, training, military experience, or education)
Exceptional communication and relationship building skills at all levels of the organization
Resilient, organised with a high degree of attention to detail
Excellent documentation skills ensuring traceability of the delivery back to requirements
Experience documenting testing strategies, coordinating testing efforts across multiple platforms and business functions, capturing and documenting UAT results, creation of test scripts and managing and communicating progress
Ability to identify the root cause of problems and propose solutions with clear options and recommendations
Experience working within both waterfall and agile methods of project delivery
Aptitude to structure multiple tasks and work in an organized manner under pressure and time constraints
Flexibility to manage multiple distinct work streams simultaneously
Fluent in All MS Office Application, Agile Enterprise Jira, and Confluence
Qualifications in Business Analysis and Investment Operations preferable
Leading operational projects in an Investment Banking environment is beneficial