Multi-Site Manager
WellNow Urgent Care
full-time
Posted on:
Location Type: Office
Location: Frankfort • Illinois • United States
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Salary
💰 $60,000 per year
About the role
- Responsible for leading two sites, managing the overall operations of Urgent Care facilities
- Ensuring patient satisfaction, revenue, profitability, site organization and inventory, employee engagement
- Supervises orientation, training and cross training of clinic staff
- Ensure patients, visitors, medical staff, colleagues and others are treated with compassion and respect
- Participates in the development and leads the execution of UC goals and objectives
- Partners with Regional Practice Managers and Lead Providers to manage site staffing levels
- Creates a work schedule for all clinical positions in partnership with clinical lead and provider
- Handles patient and visitor issues and complaints utilizing the grievance policy and procedure
- Participates in grassroots marketing initiatives under the direction of the Marketing team
Requirements
- 3+ years of experience in healthcare environment and clinical experience preferred
- May be required to work alternate shifts and may be required to float to other clinic locations
- Will participate in weekend rotation within region as assigned by RDO
- Ability to work both independently and in a team environment
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of people
- Skill in organizing and establishing priorities
- Must be detail-oriented and well organized
- Microsoft Office experience
- Must have reliable transportation
- Ability to work flexible schedule including evenings and weekends
- Travel required – approximately 50%
Benefits
- Competitive salary
- Parental leave
- Continuing education opportunities
- Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
- 401(k) plan with a company match for your future financial security
- Free urgent care visits for you and your immediate family members
- Scrubs provided to ensure a professional and comfortable work environment
- Opportunities for promotional growth as we continue to expand our presence
- Monthly bonus based on your performance and productivity
- Annual License renewal reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical experiencepatient satisfaction managementrevenue managementinventory managementstaff trainingcross traininggrievance policy executionschedulingmarketing initiatives
Soft skills
interpersonal skillscommunication skillsteamworkorganizational skillsdetail-orientedprioritizationcompassionrespect