Wellfit

Manager

• Own and manage strategic vendor relationships across payments, lending, and healthcare services partners
• Serve as the primary point of contact for assigned vendor accounts
• Negotiate and manage contracts, SLAs, pricing, and performance metrics
• Monitor vendor KPIs and drive accountability on service levels, reliability, and innovation
• Partner with Product to align roadmaps and integrations with vendor capabilities
• Collaborate with Operations and Service teams to resolve escalations and improve workflows
• Identify new partnership opportunities that support growth and product expansion
• Lead quarterly business reviews and strategic planning sessions with vendors
• Ensure vendors comply with regulatory, security, and healthcare industry standards

Vendor Manager, Strategic Accounts

Product Manager

• Own delivery execution for the Financing Marketplace (FMP) scrum team, including sprint planning, backlog readiness, and release coordination.
• Partner with Product Managers to translate roadmap priorities into executable delivery plans aligned with business outcomes.
• Work closely with Business Analysts and Architects to validate requirements, confirm scope accuracy, and ensure technical feasibility before development begins.
• Serve as a delivery checkpoint, ensuring stories are complete, well-defined, and aligned before entering development.
• Facilitate sprint ceremonies including standups, planning, demos, and retrospectives.
• Coordinate releases, prepare release notes, and support production incident triage.
• Act as point of escalation for P1 incidents.
• Assess priority and scheduling for lower-severity issues.
• Monitor sprint risks, dependencies, and capacity constraints across the FMP workstream.
• Maintain backlog hygiene, delivery transparency, and velocity tracking.

Product Owner, Financing Marketplace

Backend Engineer

• Lead the design and implementation of scalable, resilient, and modern back-end systems.
• Ensure system scalability to handle large volumes of transactions, integrations, and marketplace growth.
• Design and oversee integrations with external lenders and financial partners.
• Provide technical leadership, mentorship, and guidance to engineering teams.
• Identify opportunities to refactor existing systems for improved scalability, modularity, and performance.

Senior Software Engineer Lead, .NET/Azure

Data Analyst

• Serve as the primary business-side owner of CRM data quality within Microsoft Dynamics.
• Define, document, and enforce CRM data entry standards, usage rules, and best practices across Sales and related teams.
• Partner with Sales leadership to ensure opportunities, leads, contacts, and accounts are structured and maintained correctly.
• Perform regular audits of CRM data to identify errors, duplicates, incomplete records, and logic inconsistencies.
• Validate that CRM workflows, automation rules, and customer journey logic execute correctly and align with intended business behavior.
• Troubleshoot cases where data or logic “does not behave as expected,” identifying root causes and coordinating fixes with technical teams when needed.
• Design, maintain, and test logic-based customer journeys and email workflows within the CRM.
• Build conditional logic based on customer attributes, behaviors, and lifecycle stages.
• Ensure journeys are accurate, tested, and consistently performing as designed before and after deployment.
• Act as a liaison between Sales, Marketing, and technical CRM resources.
• Translate business requirements into clean, logical CRM configurations.
• Support CRM-related questions from business users and guide correct usage.

Dynamics CRM Data Analyst

DevOps Engineer

• Own and evolve the reliability, observability, and performance of our Azure-based application ecosystem.
• Design and implement end-to-end observability for Azure App Services using Application Insights, Azure Monitor, and distributed tracing.
• Build and maintain actionable dashboards that surface application health, performance bottlenecks, and reliability risks.
• Analyze logs, metrics, and traces to proactively identify issues and reduce MTTD / MTTR.
• Serve as a subject-matter expert on Azure App Service architecture, scaling, and performance tuning.
• Debug production issues at the application level, including C#, .NET, Angular, and SQL-related problems.
• Automate monitoring, alerting, and common remediation workflows using PowerShell and Azure tooling.
• Participate in on-call rotations and lead incident response for application reliability issues.
• Document best practices for monitoring, debugging, and deployment safety.

Senior DevOps Engineer, Application Reliability

Business Analyst

• Lead the charge in defining business needs and requirements in close collaboration with product managers, embodying a deep understanding of our product landscape.
• Translate complex business requirements into precise technical specifications, serving as the linchpin for our development teams.
• Spearhead advanced data analysis efforts to unearth trends, patterns, and insights that drive strategic decision-making.
• Create and maintain comprehensive documentation, including detailed business processes, user stories, and system requirements, ensuring clarity and alignment across teams.
• Design and refine wireframes and user flow diagrams, showcasing solution architecture and user-centric design principles.
• Foster collaboration with UX teams to align product designs with user expectations and business objectives.
• Expertly navigate JIRA and Confluence for seamless project management and documentation.
• Actively participate in Agile scrum meetings, contributing to the product development lifecycle with a focus on continuous improvement.
• Champion quality assurance processes by establishing clear acceptance criteria and facilitating thorough testing methodologies.

Technical Business Analyst

Scrum Master

• Serve as a dedicated Scrum Master for 2-3 teams, ensuring adherence to Agile values, principles, and practices.
• Facilitate daily stand-ups, sprint planning, reviews, and retrospectives.
• Drive the team's commitment to achieving sprint goals and maintaining a sustainable pace.
• Remove obstacles, address conflicts, and manage impediments to allow the team to focus on delivering high-quality results.
• Maintain and track key metrics such as team velocity and sprint burn-downs.
• Mentor team members on Agile best practices and continuously refine processes for maximum efficiency.
• Foster a culture of trust and open communication among the development team, QA, architects, and other technical contributors.
• Engage closely with project managers, product owners, and technical leads to ensure alignment on project objectives and delivery timelines.
• Collaborate with stakeholders across different departments to address project dependencies and resolve conflicts.
• Manage Agile projects with technical proficiency, focusing on software development lifecycles and modern Agile frameworks.
• Develop comprehensive project plans, including scope, schedules, resources, and risk management.
• Ensure that project deliverables are completed on time, within scope, and within budget.
• Guide teams in the proper use of Agile tools like Jira and Confluence.
• Coach and support team members to promote engagement, foster innovation, and improve overall productivity.
• Lead by example, maintaining a hands-on approach and staying closely connected to the day-to-day operations of the team.