Senior Support Developer

Wellfit

Senior Support Developer resolving technical issues in a healthcare fintech company. Collaborating with cross-functional teams to ensure system stability and performance.

Posted 6/23/2026full-timeIrving • Texas • 🇺🇸 United StatesSenior💰 $130,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudMicroservices.NETSQLTypeScript

About the role

Key responsibilities & impact

Diagnose, troubleshoot, and resolve application and system issues, ensuring minimal downtime and maximum efficiency.
Collaborate with the Support Architect to provide technical solutions and root cause analysis for escalated support issues.
Develop, test, and implement bug fixes, patches, and minor feature enhancements.
Write scripts and automation tools to streamline support processes and improve response times.
Support continuous improvement efforts by identifying recurring issues and developing long-term solutions.
Assist in the monitoring and maintenance of cloud infrastructure and services, ensuring system health and performance.
Participate in post-mortem investigations and create documentation of incidents and solutions for future reference.
Provide regular reports on support ticket trends and resolution metrics to the Support Architect.
Collaborate with the QA team to replicate and test bugs, ensuring resolutions meet quality standards.
Maintain a strong understanding of Wellfit’s tech stack, including .NET and cloud services (Azure).

Requirements

What you’ll need

Bachelor's degree in computer science, engineering, or a related field.
5+ years of experience in software development, IT support, or a similar role.
Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell).
Experience with cloud platforms, especially Azure.
Strong understanding of RESTful APIs and microservices architecture.
Ability to troubleshoot complex system issues across the stack (application, database, infrastructure).
Strong problem-solving skills and a solution-oriented mindset.
Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders.
Experience with Jira for ticketing and issue tracking (preferred).
Familiarity with automation tools and CI/CD pipelines (preferred).

Benefits

Comp & perks

Full medical, dental, vision, and generous PTO.
Competitive salary, bonus eligibility, and 401(k) matching.
Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.
Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.

ATS Keywords

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Hard Skills & Tools

C#.NETSQLTypeScriptPowerShellRESTful APIsmicroservices architecturescripting languagescloud platformsbug fixes

Soft Skills

problem-solvingsolution-oriented mindsetcommunication skills

Certifications

Bachelor's degree in computer scienceBachelor's degree in engineering