Wellabe

Actuary

• Support product development and regulatory filings
• Contribute to financial and reserve analysis
• Enhance data infrastructure and analytics
• Collaborate on plan design and sensitivity modeling

Actuary – Summer Internship

Data Scientist

• Wellabe is looking for a Senior Data Scientist for Customer Engagement and Innovation to join our team
• This role leads advanced analytics and AI-driven initiatives to elevate customer experiences
• This role combines deep expertise in data science with strategic insight into customer engagement and innovation, delivering predictive models, actionable insights, and scalable solutions that drive personalization, loyalty, and satisfaction
• Working as part of a unified Customer Engagement and Innovation team, this role collaborates closely with colleagues focused on customer product development, engineering, communications, and experience
• Additionally, the Senior Data Scientist partners with enterprise IT, data and actuarial teams as needed to ensure robust, integrated solutions that support business objectives
• Develop predictive and prescriptive models to optimize customer journeys, retention, and lifetime value
• Apply NLP, sentiment analysis, and behavioral modeling to understand customer feedback and interactions
• Design metrics and dashboards to measure engagement and innovation impact
• Lead the development of GenAI, machine learning, and recommendation systems for personalized customer experiences
• Prototype and deploy algorithms for real-time personalization, conversational assistants, and engagement scoring
• Explore emerging technologies (LLMs, agentic AI) to enhance customer experience
• Define and implement data strategies for structured and unstructured customer data
• Ensure compliance with data privacy and ethical AI standards with our enterprise data teams
• Partner with communication, and engineering teams to integrate models into production systems
• Translate complex analytics into clear business recommendations for senior leadership
• Mentor data scientists and associates
• Drive best practices in experimentation, model validation, and performance monitoring

Actuary – Summer Internship

Senior Data Scientist, Customer Engagement