Welby Health

Manager

• Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform
• Provide timely, evidence-based guidance and escalate clinically significant findings
• Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
• Develop, implement, and adjust individualized care plans that address both clinical and social needs
• Coordinate with physicians, specialists, and community resources to close gaps in care
• Serve as a liaison between patients and providers to improve engagement and adherence
• Deliver patient education and coaching via telephone and secure messaging
• Empower patients to manage chronic conditions and build sustainable health habits
• Identify barriers to care and address them through practical, patient-centered solutions

Care Manager, Vietnamese-Speaking