Senior Applications Analyst
WelbeHealth
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $48 - $63 per hour
Job Level
About the role
- Work independently to research, define, plan, and implement new EMR technology projects following the guidance and prioritization of the VP, IT Applications
- Ensure EMR and integrated applications align with business requirements and systems goals, meet end-user needs, and identify and solve systems problems
- Manage EMR application product updates, feature customization and improvement, maintenance, support (service desk tickets), troubleshooting, and customer service
- Lead configuration, planning, and execution of WelbeHealth’s EMR and related applications needs for new market entry (launch)
- Collaborate with the Training team to ensure new technologies, changes, and updates are included in training materials and curricula
- Perform workflow assessments, design workflows to match business requirements, provide additional training and demos, and provide remote support on core technologies when needed
- Evaluate existing EMR and EMR-related technologies used in operations and identify opportunities for increasing value creation and developing process improvement plans accordingly
Requirements
- Bachelor’s degree in relevant field; professional experience may be substituted; master’s degree in relevant field preferred
- Minimum of three (3) years of experience in technology solutions value creation such as product management, consulting, or business analysis in a data-driven, fast-paced, high-growth setting
- Minimum of five (5) years of experience with healthcare applications and technologies including:
- Five (5) years of electronic health record system management experience (athenahealth desired)
- Two (2) years of CRM or care management application experience
- Advanced Microsoft Excel and PowerPoint skills required; PowerBI is a plus
- Strong data analytics and visualization skills required
- Minimum of three (3) years of experience working in a healthcare delivery environment with a track record of building strong relationships with clinical stakeholders and external partners
Benefits
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EMR technologyproduct managementbusiness analysisdata analyticsworkflow designfeature customizationtroubleshootingservice desk supportelectronic health record system managementCRM application management
Soft Skills
independent researchcollaborationcustomer servicerelationship buildingtraining developmentproblem solvingcommunicationplanningexecutionprocess improvement