WeightWatchers

Sales

• Achieve annual sales quota and targets
• Develop and maintain a pipeline of opportunities with key stakeholders across payer organizations, including Clinical Leadership, Product Owners, Medical Directors, and Network/Contracting teams.
• Create and execute a targeted sales plan through identifying the highest potential health plan and PBM opportunities.
• Leverage your existing relationships and WW executive contacts and forums to accelerate leads and access to decision makers to build a robust top-of-funnel pipeline.
• Execute on new pipeline growth opportunities and develop the pipeline from early stages through contracting and implementation.
• Successfully engage with large organizations; identify and build relationships with key decision makers throughout the sales cycle.
• Skillfully pitch WeightWatchers to payers in order to negotiate and execute contracts with favorable terms that match our business strategy.
• Identify prospect needs and consultatively prepare a proposal for WW services and fee structure that meets prospect’s needs.
• Structure and negotiate business terms and contracts with line-of-business, procurement, senior management and/or C-level executives; negotiate strategic agreements effectively while keeping the value of WW undiminished.
• Maintain knowledge of best practices, tools, and industry trends
• Keep leadership up-to-date on pipeline, key opportunities and effectively engage leadership to move prospects through pipeline.
• Establish net promoters customers/reference accounts.
• Travel as needed

Director of Payer Sales

Call Center Representative

• Serve as the primary system administrator for our contact center platforms, including our ACD/IVR system (e.g., Amazon Web Services, workforce management (WFM) software, and quality management (QM) tools, AI integrations).
• Manage user accounts, permissions, and skill assignments remotely.
• Configure and maintain call flows, IVR scripts, and routing strategies.
• Troubleshoot and resolve technical issues for contact center staff, escalating to vendors as needed.
• Run and analyze system reports to identify trends, performance issues, and opportunities for optimization.
• Stay up-to-date on new platform features and functionality, recommending enhancements to improve system performance.
• Lead small to medium-sized projects related to contact center technology and operations, such as system upgrades, new feature rollouts, or process improvements.
• Develop project plans, timelines, and resource requirements.
• Coordinate with internal stakeholders, including IT, training, and leadership.
• Facilitate virtual meetings, provide status updates, and manage project documentation.
• Conduct post-implementation reviews to ensure project goals were met and to identify lessons learned.

Systems Coordinator, Contact Center

Android Engineer

• Build and evolve key features of the WeightWatchers mobile app (food tracking, activity logging, weight trends, progress milestones, and more)
• Collaborate closely with Product, Design, Data, and Behavioral Science teams to deliver features that support daily habit formation and improved health outcomes
• Own the implementation of upcoming flagship initiatives
• Operate with high autonomy and influence: question assumptions, bring new ideas, and champion product quality, performance, and member-centric design
• Lead and contribute within the Mobile Product Engineering team to create meaningful in-app experiences for members

Director of Payer Sales

Systems Coordinator, Contact Center

Senior Android Engineer