Senior Fraud Operations Associate
WeFi
contract
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Lead complex investigations across KYC, transaction monitoring, card, ITO and on-/off-ramp flows, tying together internal data, partner info and on-chain analytics.
- Operationalise regulatory requirements by turning AML obligations into concrete workflows, processes and controls.
- Use SQL to drive decisions, writing and reviewing queries to pull customer, transaction and device data.
- Tune and maintain monitoring rules in partnership with Fraud, Compliance and Data.
- Own ODD/EDD reviews for higher-risk customers, assessing SoF/SoW, geography, product usage and counterparties against our risk appetite.
- Handle partner escalations end-to-end, including bank/processor cases, recalls, chargebacks, disputes and sanctions hits.
- Draft high-quality narratives that clearly explain what happened, why it matters, and the rationale for account actions or reporting decisions.
- Identify trends and gaps from alerts, disputes and investigations, and feed these insights into product changes, new rules, or process improvements.
- Support playbook and training development so first-line teams handle low-risk scenarios confidently.
Requirements
- 4+ years of financial crime experience in AML, fraud, investigations or compliance operations, ideally in fintech, payments or crypto.
- Practical EU regulatory framework (MiCA) knowledge, with a track record of turning regulatory text into real-world controls, workflows and documentation.
- Able to use SQL to query large datasets and answer open-ended risk questions.
- An investigator’s mindset, able to work with incomplete information and justify risk decisions with clear logic and evidence.
- Experience with compliance/fraud/AML tools and comfort working across multiple vendor platforms and internal systems (e.g. Chainalysis, Elliptic, Sardine, Sift, ComplyAdvantage, Hummingbird, WorldCheck One, LexisNexis, etc.)
- Excellent written and verbal communication in English is a must.
- Collaborative working style, able to partner effectively with other departments in a fast-moving environment.
- Bias for action and ownership, taking responsibility for ambiguous problems and driving them through to resolution.
Benefits
- Flexibility to work remotely and manage your own time
- Competitive compensation and the opportunity to grow within the company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLKYCtransaction monitoringAMLinvestigationsrisk assessmentdata analysisworkflow developmentnarrative writingtrend analysis
Soft skills
communicationcollaborationproblem-solvingownershipinvestigative mindsetattention to detailadaptabilitycritical thinkingdecision-makingbias for action