WeFi

Customer Support

• Respond to customer inquiries via social media and chat, ensuring timely and accurate assistance.
• Resolve customer complaints and issues with professionalism, offering effective solutions to ensure satisfaction.
• Maintain customer records and update account information in the CRM system to ensure accuracy.
• Collaborate with other teams (e.g technical support) to address customer needs and improve service quality.

WeFi

Customer Support Specialist – German

Customer Support Specialist, Indonesian