Lead the design, implementation, and optimization of Salesforce Life Sciences Cloud solutions aligned with business goals.
Collaborate with cross-functional stakeholders including sales, medical, marketing, and compliance teams to gather requirements and translate them into scalable solutions.
Drive end-to-end Veeva CRM implementations, including configuration, customization, and integration with enterprise systems.
Ensure seamless integration between Salesforce and Veeva platforms, maintaining data consistency and compliance with regulatory standards.
Design and implement data models, workflows, automation, and reporting dashboards to improve field force effectiveness and customer engagement.
Support omnichannel engagement strategies leveraging Salesforce capabilities such as customer 360, analytics, and AI-driven insights.
Ensure adherence to industry regulations such as GxP, HIPAA, and other compliance standards relevant to life sciences.
Provide technical leadership, mentor junior team members, and establish best practices for Salesforce and Veeva development.
Participate in release planning, deployment, and post-production support activities.

Requirements

8–14 years of overall IT experience with at least 5+ years of hands-on experience in Salesforce and Veeva CRM implementations.
Strong expertise in Salesforce Life Sciences Cloud, Sales Cloud, and Service Cloud.
Proven experience with Veeva CRM, Veeva Vault, and related modules within life sciences ecosystems.
Hands-on experience with Apex, Lightning Components, LWC, Visualforce, and Salesforce integrations (REST/SOAP APIs).
Strong understanding of life sciences business processes including field engagement, KOL management, sample management, and compliance workflows.
Experience working with data migration, ETL tools, and system integrations.
Familiarity with Agile methodologies and DevOps practices within Salesforce environments.
Strong analytical, problem-solving, and stakeholder management skills.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Life Sciences CloudVeeva CRMApexLightning ComponentsLWCVisualforceREST APIsSOAP APIsdata migrationETL tools

Soft Skills

analytical skillsproblem-solvingstakeholder managementtechnical leadershipmentoringcollaborationcommunicationbest practices establishment