Customer Consultant – Inbound, Part Time
WEC Energy Group
part-time
Posted on:
Location Type: Office
Location: Pewaukee • Wisconsin • United States
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Salary
💰 $25 - $32 per hour
Job Level
About the role
- Receiving all incoming gas, electric, and steam contacts from customers
- Responding to questions, inquiries, requests, bill inquiries, and establishing payment arrangements
- Processing on and off orders, reconnections, trouble calls, and gas emergency calls
- Cross-selling services, handling high bill complaints, or redirecting the customer to appropriate company personnel if necessary
- Perform special assignments as needed
Requirements
- One year customer contact or call center experience preferred
- Computer experience is preferred
Benefits
- Competitive salary
- Flexibility in scheduling
- Opportunities for additional hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationproblem-solvingcross-sellinginquiry responsepayment arrangementcomplaint handling