WEC Energy Group

Operations Supervisor

WEC Energy Group

full-time

Posted on:

Location Type: Office

Location: Oshkosh • Wisconsin • United States

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Salary

💰 $90,507 - $156,125 per year

About the role

  • Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training required.
  • Manage work assignments to minimize overtime and costs while maintaining optimal customer service.
  • Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques.
  • Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations.
  • Coach, counsel, and train employees for improved job performance.
  • Implement and administer the progressive disciplinary process when appropriate.
  • Apply knowledge of labor contracts to decisions regarding scheduling, work assignments, and performance issues.
  • Evaluate performance, coach, develop and conduct annual performance reviews with individual employees.
  • Ensure that all customer expectations are met through timely response and quality work.
  • Supervise all customer requested work to ensure customers’ negotiated dates are met.
  • Work through various channels to keep customers informed prior to and during planned outages.
  • Resolve issues relating to customer concerns/questions.
  • Coordinate activities for storm restoration/gas emergencies and communicate field issues in order to keep customers informed.
  • Manage all trouble or emergency work within a defined area.
  • Work with Customer Service group, or others, to audit work from design through construction.
  • Provide feedback to appropriate work groups, or contractor work force, for process improvement.
  • Visit work sites to observe crews and inspect work in progress.
  • Ensure work is being performed safely using appropriate personal protective equipment, hazard mitigation, tools, equipment, etc.
  • Ensure quality work is performed in accordance with appropriate construction standards, and/or contract provisions.
  • Ensure compliance with all rules, regulations, codes, and laws for employee and contractor installations.
  • Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses associated with work.
  • Approve contractor invoices as appropriate.
  • Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies.
  • Engage employees to promote an inclusive workforce and team.
  • Work with customers to proactively identify needs and problems.
  • Respond to complaints associated with crew or contractor performance and work with customer to resolve.
  • Participate in community activities as a representative of the company.
  • Coordinate facilities management for repairs, maintenance, etc.
  • Represent the office or the Area on special projects teams, committees, and industry organizations as assigned.
  • Become efficient at the use of computer, associated hardware and applications in order to perform job in an efficient and safe manner.

Requirements

  • High School Diploma, HSED, GED
  • Five to 10 years experience in a distribution/construction operations trade and/or five to 10 years experience in supervision of direct reports
  • Good working knowledge of union contracts and employee relationship management
  • Ability to establish and maintain good working relationships with employees, contractors, and community groups
  • Strong communication and organizational skills
  • Valid driver's license
Benefits
  • Competitive pay and benefits
  • Commitment to employee safety and well-being
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
safety managementperformance evaluationbudget managementcontract managementemergency responseconstruction standards compliancelabor contract knowledgeperformance reviewswork assignment managementhazard mitigation
Soft Skills
communicationorganizational skillsemployee engagementcoachingproblem-solvingrelationship buildingmotivationteamworkconflict resolutionleadership
Certifications
High School DiplomaHSEDGEDvalid driver's license