Operations Supervisor
WEC Energy Group
full-time
Posted on:
Location Type: Office
Location: Appleton • Wisconsin • United States
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Salary
💰 $90,507 - $156,125 per year
About the role
- Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training required.
- Manage work assignments to minimize overtime and costs while maintaining optimal customer service.
- Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques.
- Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations.
- Coach, counsel, and train employees for improved job performance.
- Implement and administer the progressive disciplinary process when appropriate.
- Evaluate performance, coach, develop and conduct annual performance reviews with individual employees.
- Ensure that all customer expectations are met through timely response and quality work.
- Supervise all customer requested work to ensure customers’ negotiated dates are met.
- Work through various channels to keep customers informed prior to and during planned outages.
- Manage all trouble or emergency work within a defined area.
- Ensure quality work is performed in accordance with appropriate construction standards, and/or contract provisions.
- Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses associated with work.
- Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies.
Requirements
- High School Diploma, HSED, GED
- Five to 10 years experience in a distribution/construction operations trade and/or five to 10 years experience in supervision of direct reports
- Good working knowledge of union contracts and employee relationship management
- Strong communication and organizational skills
- Valid driver's license
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
safety managementperformance evaluationbudget managementemployee trainingdisciplinary process administrationconstruction standards compliancework assignment managementcustomer service managementemergency work managementunion contract knowledge
Soft Skills
communicationorganizational skillsemployee motivationcoachingcounselingrelationship buildingteam engagementperformance improvementproblem-solvingleadership
Certifications
High School DiplomaHSEDGEDvalid driver's license