Customer Service Representative
WEC Energy Group
full-time
Posted on:
Location Type: Office
Location: Wisconsin Rapids • Wisconsin • United States
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Salary
💰 $22 - $36 per hour
About the role
- Provide outstanding customer service while responding to internal and external customer inquiries, questions, and problems
- Provide clerical support and perform administrative duties for several work groups
- Accurately enter/maintain office and construction records
- Aid Call Center and Dispatch personnel with customer situations
- Complete all tasks necessary to keep operations of office running smoothly
Requirements
- Excellent oral and written communication skills
- Strong problem-solving skills and basic math skills
- Ability to work with a high degree of accuracy without direct supervision
- Able to work flexible hours and locations
- PC and word processing skills
- Must have a valid driver's license and meet the company's requirement for driving
- Applicants must comply with DOT Part 199 Pipeline drug and alcohol testing requirements
Benefits
- Health insurance
- Retirement plans
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clerical supportadministrative dutiesdata entryoffice records maintenanceconstruction records maintenanceproblem-solvingbasic math skillsPC skillsword processing
Soft Skills
customer serviceoral communicationwritten communicationaccuracyflexibilityindependence
Certifications
valid driver's licenseDOT Part 199 compliance