Loan Production Manager
Webster Bank
full-time
Posted on:
Location Type: Hybrid
Location: Southington • Connecticut • New York • United States
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Salary
💰 $112,000 - $120,000 per year
About the role
- Drive consistency and accountability across the credit and loan onboarding process by managing an origination pipeline of commercial credit requests through workflow stages from application through closing
- Manage multiple credit applications simultaneously with careful tracking of application status and next steps required for an application to advance
- Coordinate with Line of Business on customer outreach effort to ensure required documentation is collected and uploaded into the Loan Origination System
- Thoroughly review all loan application documentation, anticipate potential workflow challenges, and take proactive measures to resolve obstacles in advance
- Coordinate with Underwriting to ensure receipt of sufficient due diligence materials, seek responses to credit inquiries, and maintain status communication to Line of Business
- Serve as a primary point-of-contact for all application status inquiries and/or problems arising throughout the loan approval and closing processes
- Prepare and issue commitment letters consistent with the credit approval terms and provide customer follow-up if questions arise
- Act as the primary process owner of the credit request to ensure a timely and high-quality closing is achieved by tracking application status, following up on missing information, proactively solving problems, and collaborating with cross functional teams
- Coordinate preparation of all necessary loan documentation and exercise preclosing quality control in preparation for deal closing and scheduling activities
- Coordinate correspondence, both verbal and written, among clients, Relationship Managers, Middle & Back Office operations, and Counsel, as necessary
Requirements
- 5 years of experience in Credit, Lending, or Bank Operations
- Bachelor’s Degree in Business, Finance, Accounting, or Economics preferred
- Strong knowledge of commercial loan documentation in commercial, industrial, and real estate markets
- Awareness of collateral specific concepts of security interest, lien perfection, and obtaining clear title
- Experience ordering or working with appraisals, business valuations, environmental assessments, and other third-party due diligence reports
- Familiarity with the basic commercial lending process and procedures in Sales Support, Credit, Closing, Loan Operations, and Portfolio Management
- Heightened organizational and prioritization skills with proven ability to multi-task and drive applications within target turn times
- Ability to present potentially complex subject matter in a clear and concise manner to ensure understanding by internal stakeholders, customers, and other external parties
- Demonstrated ability to engage with functional teams to build relationships and collaboratively work toward identifying and recommending process improvements
- Problem solving skills with experience defining key points and creatively working toward solutions.
Benefits
- Professional development opportunities
- Hybrid work schedule (3 days in the office, 2 days remote)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit analysisloan documentationcommercial lendingdue diligenceappraisalsbusiness valuationsenvironmental assessmentsportfolio managementloan origination systemworkflow management
Soft Skills
organizational skillsprioritization skillsmulti-taskingcommunication skillsproblem solvingrelationship buildingcollaborationpresentation skillsproactive measuresaccountability
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in FinanceBachelor’s Degree in AccountingBachelor’s Degree in Economics