Webster Bank

Director, Centralized RCSA

Webster Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $140,000 - $175,000 per year

Job Level

Lead

Tech Stack

PMPServiceNow

About the role

  • RCSA QA Execution: Execute and oversee QA reviews across all business line owned RCSAs, evaluating the quality of RCSA submissions across non-financial risk types
  • Risk Documentation Review: Review risk statements, impact/likelihood ratings, control narratives, and residual risk assessments for completeness, clarity, and alignment with enterprise standards and risk taxonomy
  • Quality and Consistency: Identify gaps, weaknesses, or inconsistencies in RCSA documentation and provide practical, risk-based recommendations to strengthen risk assessments
  • Elevate RCSA Quality: Provide constructive feedback and escalate systemic gaps and emerging themes
  • Promote Risk Culture and Awareness: Serve as a subject matter expert to promote best practices in identifying and assessing non-financial risks (e.g., operational resilience, data privacy, regulatory compliance, information security, and vendor risk)
  • Reporting and Thematic Analysis: Contribute to QA dashboards and reporting for business and risk leadership
  • Partner with Key Stakeholders: Collaborate with first-line process/control owners, second-line risk partners, and compliance teams to ensure alignment with enterprise risk standards and regulatory expectations
  • Regulatory and Audit Readiness: Ensure RCSA documentation and QA evidence meet internal audit and regulatory standards (e.g., OCC Heightened Standards, FFIEC, SOX, and data governance frameworks)
  • Support Training and Capability Building: Deliver guidance to first-line staff to enhance understanding of risk identification, control design, and risk rating rationale
  • Project Management: Lead or participate in other risk-related projects or initiatives as assigned

Requirements

  • Bachelor’s degree in risk management, Business, Legal, Information Technology, or related field
  • Advanced degree preferred
  • Minimum of 8 years of experience in risk management, operational risk, or internal audit within the banking or financial services industry
  • At least 5 years in a leadership role within the banking sector
  • Experience leading QA or audit reviews or building QA frameworks for operational risk and control programs
  • Deep experience with RCSA programs and control frameworks across non-financial risks
  • Knowledge of OCC Heightened Standards and Regulatory Category IV banking requirements preferred
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent verbal and written communication abilities
  • Strategic thinker with attention to detail and operational acumen
  • Strong commitment to quality and continuous improvement
  • Collaborative, with strong influence and stakeholder engagement skills
  • Skilled in GRC tools (e.g., Archer, Workiva, ServiceNow, or similar data tools.)
  • Preferred Certifications: Certified Risk Professional (CRP), Certified Internal Auditor (CIA), Certified in Risk Management Assurance (CRMA), Certified in Control Self-Assessment (CCSA), Certified Information Systems Auditor (CISA), Certified Data Privacy Solutions Engineer (CDPSE), Certified Regulatory Compliance Manager (CRCM)
  • Lean Six Sigma, PMP or control design certifications a plus