Webhosting.net

Backend Engineer

• Work with the account management team and design team to design and build interactive solutions for clients
• Building, testing, debugging and troubleshooting for various functions
• Modifying existing code to add new features

PHP/MySQL Web Developer

Sales

• Collaborate with Marketing team to contribute social media content, including copywriting and image selection
• Contribute content for print, blog, newsletters, etc.
• Develop and manage strategic outreach plan and publishing schedule
• Manage creative production for emails, including copywriting and image selection
• Stay abreast of current email best practices and compelling creative platforms
• Collaborate with Communications Manager to contribute written content and help select imagery
• Maintain email lists for our target audiences; collaborate with Database Manager for accurate list management.

Sales and Marketing Specialist

Customer Support

• Providing exceptional customer service
• Fielding inbound questions, inquiries and/or information
• Managing customer contacts via email, phone and/or chat
• Strong listening skills and effective verbal and written communication
• Troubleshooting and de-escalating customer issues
• Accessing information from a variety of systems and references
• Achieving the best solution for customer needs
• Educating customers on applicable self-service options
• Demonstrating excellent time management skills
• Preparing daily, weekly or monthly reports
• Serving as a resource and effectively interacting with all team members

PHP/MySQL Web Developer

Sales and Marketing Specialist

Customer Support Representative