Webflow

Customer Support

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships.
• We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work.
• We're currently looking for top talent to fill the role of Customer Service Representative.
• The role requires 40 hours/week availability with a time zone of EDT.

Customer Service Representative

Supply Chain

• Modernize core platforms by executing high-impact foundational upgrades to improve runtime performance, enable new features and adhere to security requirements.
• Standardize frontend architecture by driving coordinated upgrades across our monorepo and micro-frontends, leveraging automated codemods to minimize manual refactoring for other teams.
• Scale automated governance by leveraging AI to evolve our use of tools from simple patch updates to automated, risk-based merging of non-breaking changes.
• Optimize build performance by partnering with teams to modernize our toolchain (e.g., Nx, Rspack, SWC) to drastically reduce CI wait times and the memory footprint of our applications.
• Eliminate technical debt by systematically identifying and remediate package vulnerabilities and version drift, moving Webflow to a proactive, "secure-by-default" posture.
• Champion developer velocity by acting as a champion, helping product teams navigate complex breaking changes in core libraries while maintaining a high bar for code quality and craft.

Customer Service Representative

Senior Software Engineer, Software Supply Chain