Webflow

Customer Support

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships.
• We believe success happens when everyone wins.
• Clients achieve their goals, and our virtual professionals find purpose and growth in their work.
• We're currently looking for top talent to fill the role of Operations Support Specialist.

Operations Support Specialist

Bookkeeper

• Enter and post daily bank transactions into Business Central
• Enter and post credit card transactions, ensuring proper coding
• Prepare and post general journal entries with proper documentation
• Prepare and post intercompany journal entries
• Maintain supporting documentation for all entries
• Assist with month end close activities
• Ensure transactions are recorded accurately and timely

Bookkeeping Specialist

Product Manager

• Run the intake-to-roadmap loop for Enterprise AI Enablement: partner with stakeholders to capture use cases, clarify scope/ownership, and shape opportunities into well-defined epics and user stories (with clear outcomes and acceptance criteria)
• Prioritize what matters most by applying the strategy’s prioritization model (top-down themes + bottom-up Business Unit needs), ensuring we build workflows that create measurable time savings and adoption—not one-off tools.
• Own execution hygiene for the backlog: keep the backlog crisp, sequenced, and “build-ready” for AI engineering, including lightweight discovery, dependency mapping, and release notes for internal users
• Enable “Right tools for the right work” by partnering with IT Ops / Procurement / Security to support tool inventory signals, capability-to-tool guidance, and practical rollout communications that reduce tool sprawl and compliance gaps.
• Build “metrics that matter” into every initiative: define baseline + success metrics (adoption, time saved, workflow cycle time), and support quarterly impact reporting with clear, decision-ready summaries.
• Ship workflow enhancement with BU partners: support delivery of production-grade agents/workflows by keeping BU owners aligned on outcomes, readiness, and change management—so adoption sticks after launch.
• Contribute to org-wide AI fluency by partnering on enablement assets that make the compliant path the easiest path.

AI Product Owner

Data Analyst

• At Coconut, connect founders and businesses with remote talent.
• Act as a Data Analyst to support data analytics and dashboards.
• Use SQL and build dashboards with Metabase or similar BI tools.
• Collaborate with the Customer Success Manager for client feedback on dashboards.
• Create digital forms for food safety/compliance and ensure clarity and accuracy.
• Provide general operational support and help with ad hoc tasks across the team.