Webflow

Operations Support Specialist

Webflow

part-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $650 - $750 per month

About the role

  • At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships.
  • We believe success happens when everyone wins.
  • Clients achieve their goals, and our virtual professionals find purpose and growth in their work.
  • We're currently looking for top talent to fill the role of Operations Support Specialist.

Requirements

  • Research each vendor in the existing list of ~142 vendors
  • Determine and document vendor details in the vendor risk database
  • Use basic internet research to locate required information
  • Use email and/or phone to contact vendors for missing information
  • Use the AI assistant within the security tool to complete initial assessments, then review and complete remaining questions
  • Determine and record the risk level for each vendor
  • Collect and upload/request supporting compliance/security documents where available
  • Apply logical judgment to figure out where and how to find required info
  • Preferred (not required): Audit/compliance background
  • Familiarity with vendor risk or security questionnaires
  • Strong communication skills
  • At least neutral accent (comfortable with Filipino accent)
  • Highly organized and strong in data management
  • Must be able to perform basic internet research effectively.
  • Industry/Tools Experience: Vendor risk/security compliance tool, RingCentral phone line, Google Meet for any necessary calls, Gmail
Benefits
  • ✅ Competitive Salary – We recognize your skills and experience with a great compensation package.
  • ✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?
  • ✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
  • ✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year.
  • ✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.
  • ✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
  • ✅ Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind.
  • ✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.
  • ✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
  • ✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!
  • ✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vendor risk assessmentinternet researchdata managementcompliance documentationrisk level determinationvendor risk questionnaires
Soft Skills
strong communication skillshighly organizedlogical judgment