Webfleet

Administration

• Reporting directly into the Administration Team Lead/Mentor
• Customer facing activities, such as: Create return label for customers and coordinate other RVL related issues
• Handle administration related to services, from customer signature to ultimately contract activation
• Process daily incoming customer requests like tariff changes, cancellations or data updates
• Handling (minor) complaints from start to resolution
• Assist the Accounts Receivable department in solving invoice or payment queries
• Creating process-related documentation (process flows + descriptions)
• Identifying and implementing potential process improvements

Internship – Administration Specialist, DACH Market