Senior Manager, Sales
Zenetix digital production
IoT
Salary
💰 €1,600 - €1,800 per month
Job Level
Junior
Tech Stack
IoT
About the role
- To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
- Communicate with Webbing customers directly and via mass communication tools.
- Monitor the performance and capacity of mobile network and internal systems using a variety of tools.
- Coordinate and communicate issue, incident and event handing within Webbing internal teams and vendors.
- To track and document all issues and resolutions in detail.
Requirements
- Fluent written and verbal English communication skills- must
- Degree in Telecommunications or IT (studies can still be in progress) - must
- Ability to work in shifts - must
- Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) will be considered an advantage.
- Problem – solving skills.
- Interest in mobile technologies, IoT and technologies in general.
- Strong personal drive and great desire for self-learning.
- Accuracy and a high sense of responsibility.
