Web Expertai

Business Operations

• Monitor and measure the delivery of services and the costs of technical activities. Prepare precise and detailed reports for management.
• Identify and implement actions to improve the efficiency and effectiveness of services for customers and partners.
• Optimize collaboration and synergies between internal teams, ensuring smooth integration between sales and operations.
• Support the scaling of internal operational activities to achieve growth targets and address related challenges.
• Develop skills in auditing, reporting, and project management. Support internal audits and operational projects as needed.

Business Operations Specialist

QA Engineer

• Work in international context, coordinating, motivating, and supporting the QA team, ensuring professional growth of its members.
• Introduce and maintain both industry standard and innovative testing methodologies (e.g., risk-based testing, shift left practices, test automation strategies, BDD/TDD).
• Work closely with the development teams (asset and software) to enhance the integration of QA within the software development lifecycle.
• Provide guidance and recommendations on how to best leverage testing activities throughout the design, development, and validation phases.
• Collaborate with Product Owners, Project/Service Managers, DevOps, and SRE teams to ensure consistency and quality across the entire release pipeline.
• Promote a collaborative environment focused on continuous improvement.
• Promote the adoption of innovative tools and techniques, including experimentation and proof of concept activities.

Business Operations Specialist

QA Manager